Sunday 29.aug.21 is a rainy day, cool and wet. During gaps in the rain, ordered McDelivery and 3 food panda deliveries where one food panda rider sent my order to the wrong house.
I didn't receive my order so I reported it and the case was escalated to another team who called me to confirm that I didn't receive the order and cancel my order so that I wouldn't be charged for it. So now I need to monitor that the transaction does not appear in my ccd statement.
I wonder who will bear the cost. The rider? Kind of sad for the rider but I have no idea why he sent it to the wrong house when so many food panda riders have delivered items to my place successfully.
*** Thu 26.aug.21 ***
11.30 am - two noodles dishes from Ma Zi Pan Mee Sri Petaling for lunch for two pax. Both dishes are acceptable.
We chose hand torn pan Mee noodles. The noodle pieces are chewy and doughy which we like. The texture is very smooth, too smooth for us so we suspect that they added in flour like tapioca flour to the wheat flour to make the pan Mee dough very smooth and more chewy.
The soup is cooked using anchovies without any MSG because I wasn't thirsty after drinking it. I kept half the pan Mee for dinner.
The pan Mee pieces all stuck together into one lump so we have to separate them in the soup.
11.29 am - The Cantonese wat tan deep fried Mee suah has too much gravy so I kept the remaining gravy in the freezer.
MYR 10 off is from PandaBox.
*** Sunday 29.aug.21 ***
4.40 pm - stir fry egg tofu, bunapi mushrooms, bunashimeji mushrooms, and broccoli with the remaining frozen gravy from the Cantonese wat tan dish from Ma Zi Pan Mee eatery from Thu, 3 days ago. I just ate this dish as dinner because it is a lot. Shared with him but he ate 30% and I ate 70%. A tasty Vegetables dish. All the items are bought from Pandamart.
The ingredients for the vegetables dish are bought from Pandamart.
This is the raw vegetables order that was delivered to the wrong house and a man in the wrong house accepted the order without letting the rider know that they didn't place the order. I hope they do eat all these vegetables and not throw them away.
Next time I will need to closely monitor the Foodpanda app to track the movement of the riders and chat with the riders throughout the ride to ensure that they deliver the order to my place. Today I placed my order and went to do my own things.
When I checked the app, it says delivered but I didn't receive anything so I immediately contacted the customer service via the app and was told a man has accepted the order. They couldn't tell me the address of the house that the order was delivered to.
So frustrating. I wonder why did the food panda rider make such a mistake when so many food panda riders have made successful deliveries to my place. He must be not in his best element today. Hope Foodpanda didn't deduct this cost from his account and he be more careful about the address next time.